Return Policy

Return Policy:
**Items must be returned (pre-paid USPS, UPS
or Fed-Ex) in resalable condition within 5 days after the delivery date.

All items MUST BE RETURNED IN THE ORIGINAL PACKAGING. Any
sign of wear will cause the item to be deemed damaged, and a refund may be
refused. If the item has been opened and any sign of wear is apparent, we may
opt to accept the return, but the merchandise will be subject to a 50% damage
fee. Customer MUST contact us in within 2 days after the delivery date to notify us of the return.

If damage in shipment occurs, item(s) may be returned and will
be repaired free of charge as long as it is returned within 5 business days
of the delivery date. (Customer is responsible for all shipping charges). We
cannot accept liability for delays or errors caused by mishandled mail or
courier mistakes.

Regarding General Returns:

If an item is returned for store credit, the customer may claim
the entire amount of the invoice value minus S&H charges. Once the returned item(s) has been received and inspected, we will issue a coupon code that can be used toward the purchase of the exchange item.  The code will be valid for 1 year.

If a refund in full is requested, monies will be sent in the
amount of the invoice
value minus S&H charges and a 20% restocking fee.


Returned items MUST BE IN RESALABLE condition and in the original protective
wrapping. If the returned item(s) has been opened, a damage fee of up to 50% of
the invoice value will be applied. It may take up to 2 weeks to process the
refund. All bonus
gifts must be returned along with any return items. Once an order is placed and
payment has been sent, any cancellation is considered a return and is subject to
service and/or restock fees.

 

If a return is received after the timeframe for returns has
expired, we will issue store credit only. **We WILL NOT accept a return after 30 days of the delivery date. Returned items received after 30 days will be treated as abandoned property.

 

**We value our customers and are dedicated to providing a
reliable service; however, due to the various factors involved in the online
ordering process, inspections, shipping, handling, etc, it is imperative that we
adhere to our posted policies. REQUESTS FOR SPECIAL CASE ALLOWANCES WILL BE
DENIED.

 

Body Wraps purchases are non-refundable and cannot be returned
or exchanged. Results may vary.

We cannot accept responsibility for delays due to courier or
shipping
services
.

 

CLEARANCE ITEM SALES ARE FINAL - NO EXCHANGES OR RETURNS

 

SALE ITEMS may be returned for store credit or exchanges ONLY.

**Deposits and payments sent in
for custom crowns, sashes,
& specialty order payments are NONREFUNDABLE.
Special ordered and custom items cannot be returned for store credit or exchange
merchandise.

CUSTOMER SERVICE EMAIL:

Tiara Connection Customer
Service

 Privacy Policy

Because this is an online store, and we ship nationwide, it
usually best to email inquiries. Emails will be answered within 1 business day.
Phone
calls will be returned within 2 business days.

Phone Number:

(208) 352-2727

Fax:

1-734-592-2727